Cancellation & Refund Policy for Sea2Kichan Chicken and Mutton Order Service
At Sea2Kichan, we understand that sometimes circumstances may require you to cancel your chicken or mutton order. We aim to provide a transparent and fair Cancellation & Refund Policy to address your concerns. Please read the following information carefully:
Cancellation Policy:
- Cancellation Window: You can request the cancellation of your order within 2 hours of placing the order. We recommend contacting us as soon as possible if you wish to cancel.
- Cancellation Process: To cancel your order, please contact our customer support team through our designated communication channels, such as our customer service phone number or email address. Provide your order details for faster processing.
- Refund Eligibility: If you cancel your order within the specified time frame, we will refund the total amount you paid for the order.
Refund Policy:
- Eligibility: Refunds are processed for canceled orders within the stipulated cancellation window. Beyond this time frame, we may not be able to provide a refund.
- Refund Method: Refunds will be credited back to the original payment method used to place the order. The processing time for refunds may vary, but we aim to complete the process as soon as possible.
- Refund Amount: The refund will be for the full order amount, including any applicable taxes and delivery charges.
- Failed Deliveries: In the rare event that we are unable to deliver your order due to reasons beyond our control, we will process a full refund for the order amount.
Exceptions:
- Quality Issues: If you receive a chicken or mutton product that does not meet our quality standards or is damaged during delivery, please contact us immediately. We will investigate the issue and offer a refund or a replacement based on the circumstances.
- Late Deliveries: We strive to deliver your order within the promised time frame. If we fail to do so and the delay is due to factors under our control, you may be eligible for a partial refund. Please contact us to discuss the specifics.
Contact Us:
If you need to cancel an order or have any concerns about your chicken or mutton order, please get in touch with our customer support team:
- Phone: 98406 78901
- Email: [Insert Customer Support -Sea2kitchen2023@gmail.com
Please provide your order details when contacting us to ensure a quick and efficient resolution.
Note: Sea2Kichan reserves the right to modify this Cancellation & Refund Policy at any time. We recommend checking our website or contacting our customer support team for the most up-to-date information.