Refund Policy

  1. Eligibility: Refunds are processed for canceled orders within the stipulated cancellation window. Beyond this time frame, we may not be able to provide a refund.
  2. Refund Method: Refunds will be credited back to the original payment method used to place the order. The processing time for refunds may vary, but we aim to complete the process as soon as possible.
  3. Refund Amount: The refund will be for the full order amount, including any applicable taxes and delivery charges.
  4. Failed Deliveries: In the rare event that we are unable to deliver your order due to reasons beyond our control, we will process a full refund for the order amount.

Exceptions:

  1. Quality Issues: If you receive a chicken or mutton product that does not meet our quality standards or is damaged during delivery, please contact us immediately. We will investigate the issue and offer a refund or a replacement based on the circumstances.
  2. Late Deliveries: We strive to deliver your order within the promised time frame. If we fail to do so and the delay is due to factors under our control, you may be eligible for a partial refund. Please contact us to discuss the specifics.
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